A little clarity
before you begin.
Practical answers about our Clearwater practice, appointment options, and getting started.
Do you offer in-person therapy in Clearwater?
Yes. Our office is at 1822 Drew Street, Suite 101, Clearwater, FL 33765. Visits are by appointment, with parking in front and behind the building.
Can I switch between in-person and virtual appointments?
Yes. Hybrid therapy lets you alternate between office and virtual sessions with the same therapist. You must be physically located in Florida for virtual appointments.
Do you accept insurance?
The practice accepts Aetna, Florida Blue, Blue Cross Blue Shield, UnitedHealthcare, and Cigna. Confirm your specific plan, clinician participation, and expected cost with us before scheduling.
What if I don’t know which therapist to choose?
Explore our therapist profiles or call (727) 303-2523. We can help you discuss your needs and available appointment options.
Who do your therapists work with?
Our team supports teens, adults, and couples. Alyssa Penne offers individual therapy for adults ages 18 and older. Jon Stuempel sees adults, couples, and teens ages 14 and older. Amber Pinkham works with teens, adults, and couples. Contact us to discuss age, needs, and clinician fit.
Do I have to choose a therapist before reaching out?
No. You can browse profiles first or call the practice for help exploring who might fit your needs and scheduling preferences.
Do you offer couples counseling?
Yes. Amber Pinkham and Jon Stuempel offer couples counseling. Ask about rates, coverage, and appointment options when requesting a session.
Can I attend virtual therapy from outside Florida?
Our virtual services are for clients physically located in Florida at the time of the appointment. If you will be traveling, discuss your plans with your therapist in advance.
What is a superbill?
A superbill is an itemized document from your therapist that includes details an insurer may need to review an out-of-network claim, such as service dates, provider information, charges, and billing codes. You pay the practice and submit the document to your insurer according to your plan’s instructions. Reimbursement depends on your benefits and is not guaranteed.
What is the cancellation policy?
Cancellations with at least 24 hours’ notice are free of charge. Cancellations with less than 24 hours’ notice are charged the full session fee.
What should I expect at the first session?
Your therapist will ask about what brought you in, what you hope to work on, and relevant background. It is also your chance to ask questions and get a feel for working together. You do not need to know exactly what to say.
Is parking available?
Yes. Parking is available in front and behind the building at 1822 Drew Street. Our practice is in Suite 101, and visits are by appointment.
You don’t have to have it all figured out.
Start with a conversation. We’ll help you explore the next step and find a therapist who fits.